# Fulfillment with Vinoshipper

### The Fulfillment Flow

1. **Order syncs to Vinoshipper** — CrushSuite sends the complete order (products, quantities, customer info, shipping address).
2. **Vinoshipper picks and packs** — The order enters Vinoshipper's fulfillment queue.
3. **Carrier pickup** — Vinoshipper ships the order via the carrier selected at checkout.
4. **Status updates flow back** — Vinoshipper sends fulfillment status updates back to CrushSuite, which updates the Shopify order.
5. **Tracking information** — Tracking number and carrier details appear on the Shopify order for both you and the customer.

### What You See in Shopify

Once Vinoshipper marks an order as fulfilled:

* The Shopify order status updates to "Fulfilled"
* Tracking number and carrier link appear on the order
* The customer receives a shipping notification email (from Shopify)

### When to Intervene

Fulfillment is largely automated, but you may need to step in if:

* Vinoshipper flags an issue with the order (address problem, inventory shortage)
* A customer requests a change after purchase (address update, cancellation)
* Shipping is delayed and you need to check status in Vinoshipper directly

> 📸 **Screenshot:** Shopify order page showing fulfilled status with Vinoshipper tracking information


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