# Temperature Hold Requirements

### What Temperature Holds Do

When a temperature hold is active for a state, CrushSuite prevents customers in that state from completing orders. The customer sees a message explaining that shipping to their state is temporarily on hold due to weather conditions and to check back later.

### How to Configure

**Vinoshipper users:** Temperature hold schedules sync from Vinoshipper, which manages hold periods based on carrier restrictions and state regulations.

**Self-compliance users:** Configure temperature holds manually in CrushSuite:

1. Go to **Compliance** → **State Shipping Configuration**.
2. Select the state.
3. Set the temperature hold period (start and end dates).
4. Save.

### Best Practices

* Communicate temperature holds proactively to your customers through email or your website.
* Consider offering pre-orders for temperature-hold states, with shipping delayed until the hold lifts.

> 📸 **Screenshot:** State configuration showing temperature hold dates for a specific state


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