> For the complete documentation index, see [llms.txt](https://crushsuite.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://crushsuite.gitbook.io/docs/compliance/state-compliance-reference/temperature-hold-requirements.md).

# Temperature Hold Requirements

Some states restrict or prohibit alcohol shipment during periods of extreme heat to prevent spoilage. These temperature holds temporarily block shipping to affected states during hot months.

### What Temperature Holds Do

When a temperature hold is active for a state, CrushSuite prevents customers in that state from completing orders. The customer sees a message explaining that shipping to their state is temporarily on hold due to weather conditions and to check back later.

### How to Configure

**Vinoshipper users:** Temperature hold schedules sync from Vinoshipper, which manages hold periods based on carrier restrictions and state regulations.

**Self-compliance users:** Configure temperature holds manually in CrushSuite:

1. Go to **Compliance** → **State Shipping Configuration**.
2. Select the state.
3. Set the temperature hold period (start and end dates).
4. Save.

### Best Practices

* Communicate temperature holds proactively to your customers through email or your website.
* Consider offering pre-orders for temperature-hold states, with shipping delayed until the hold lifts.

> 📸 **Screenshot:** State configuration showing temperature hold dates for a specific state